Payment Policy

Ordering Process

1. Browse and Add to Cart — Explore our collection and add your desired items to your cart. Select your size and quantity, then click "Add to Cart."
2. Checkout — Proceed to checkout as a guest, or log into your account. First-time customers can create an account for faster checkout and additional benefits, such as order history and saved addresses.
3. Billing, Shipping & Payment Info — Enter your billing and shipping address, choose your preferred shipping method, and enter your payment details. Review your order summary, then click "Place Order" to complete your purchase.

All prices on this Site are listed in US Dollars (USD). If you are paying with an international card or PayPal account in a different currency, your bank or card provider may apply a currency conversion fee — please check with your provider if you're unsure.

Accepted Payment Methods

We accept the following payment methods for online orders:

We do not accept checks, cash, money orders, or Cash on Delivery (COD) as payment.

If a Payment Doesn't Go Through

If your card or payment method is declined at checkout, your order will not be placed and you will not be charged. Common causes include incorrect card details, insufficient funds, or your bank flagging the transaction for extra verification. If this happens, please double-check your details and try again, or use an alternative payment method. If the issue continues, contact your bank first, then reach out to our support team if you still need help.

Security and Privacy

All payment information is processed securely through our encrypted checkout and trusted payment partners (PayPal and Stripe). We do not store your full card details on our own servers. For more detail on how we collect and protect your information, please see our Privacy Policy.

Order Confirmation, Processing & Tracking

You will receive an order confirmation email as soon as your payment is successfully processed. Standard made-to-order production normally takes 2-3 weeks. Rush production, when selected and confirmed, normally takes 7-10 business days. Courier transit after production is typically an additional 3-5 business days. Once your order has shipped, you'll receive an email with a tracking number, or you can log into your account at any time to check your order status.

Contact Us

We appreciate your trust in Kilt And Jacket for your Scottish attire needs.